NEW Ipswich Town managing directors Jonathan Symonds and Ian Milne are still getting their feet under the table at Portman Road following Simon Clegg’s departure from his role as chief executive. The duo – who are close confidantes of owner Marcus Evans – wrote the following column for Tuesday night’s match programme.

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“Ever since we became directors of this club five years ago, and even more so now we have stepped into our new shoes, we have given much thought to the aim of a professional football club.

“Of course, consistently winning matches, getting promoted and lifting trophies springs immediately to mind. But we want to achieve more than that.

“We want to entertain, provide a great day out for all supporters young and old, promote participation in sport generally and especially in football at all levels. “We want the club to play a noteworthy role in its community, assisting local business sponsors and providing employment in the area.

“We have a glorious history that we cherish – 135 years of it since the club’s formation as Ipswich AFC. And now our fans, owner, players and staff challenge us to look to the future.

“We have spent time with every department and area of the club. Together we are developing and launching various projects and ideas to promote a new culture centred on efficiency, generating new sources of income and generally adding value to the club and its activities.

“This will reshape the way Ipswich Town does business and these changes will benefit our fans, our players and our employees which ultimately should improve performance on the pitch.

“Where we can change things for the better quickly, then we must do so. One of our first areas of focus is to do more through the internet. We can operate more economically by doing business online, such as ticket and shop sales. And we can reach old and new fans more quickly and effectively.

“Another area where we have a lot of experience and expertise is hospitality and so we are reviewing all processes around the delivery of food and beverages to fans to improve our offering, efficiency and courtesy in these areas. Our public bars are spearheading this and more improvements are on the way.

“We will look at every stage of a fan’s visit, be they home or away supporters, with a view to enhancing the quality of service and experience that the club provides. The supporters will want to come back for more Ipswich Town hospitality, cheer and entertainment. The club’s staff are committed to improving service throughout the stadium.

“We relish the opportunity to take Ipswich Town forward and are committed to steering through the significant challenges still facing us. These challenges are not straightforward but with the support of the fans and the engagement of our employees we can realise the potential of this fine football club.”

25 comments

  • A friend of mine is a Posh fan and gets to as many PUFC games as he can. Despite the short trip from N Norfolk to Ipswich, he refused to go as he was being asked for £36 to see 2 struggling sides in Division 2 !?!

    Report this comment

    cromercanary

    Thursday, February 21, 2013

  • We used to have to queue up for a cup of rancid coffee - which fortunately was mostly spilt in the crush !!!!!! The 'crush' was caused by the number of supporters inside the ground - which was as a direct result of the good football being played - can't remember any game being made better by the quality of half time beverages ??

    Report this comment

    Old Timer

    Thursday, February 21, 2013

  • I am really not sure that the comment by idiot Ged is entirely appropriate and comments like that should not be getting through the mediator. If it does, and I am repeating myself here, it should be removed immediately or this forum is not worth people submitting thoughtful and reasoned comments.

    Report this comment

    bristan

    Thursday, February 21, 2013

  • My problem with Clegg was never Clegg per se, though every time he opened his mouth my heart sank. Rather it was that there wasn’t a footballing person in this role, whether that is an ex-player with a half-decent business head on (admittedly not many of those about) or just someone experienced at running a football club well. Instead we have just had people – and still have with this pair – who are running the club as an arm of Marcus Evans company. Once again, football is spoken about in that way that posh non-footballing fans talk about football to try and keep in with the fans, and kept in the background, whilst we get a lengthy diatribe about the catering. Frankly, I don’t care about the quality of food, so long as my wife and I aren’t forking out half of what we’d spend on a weekly shop on a couple pies and two cans of Adnams, and more importantly, so long as there is a team worth watching on the pitch! More of the same business acumen that has actually devalued this club since ME came in.

    Report this comment

    Mike Rotch

    Thursday, February 21, 2013

  • Yes, it would be nice to get a reply from Town when I send them an e-mail. Sometimes I do, sometimes I don't.

    Report this comment

    FRANK WESTON

    Thursday, February 21, 2013

  • John Burls - I haven't heard anybody speak up in favour of the drums. They are at best annoying & at worst spoil the game for those too close. If you have to rely on a drum to get the crowd going then this is a further indication that something is wrong. The only sure way to get the crowd going is by what happens on the pitch

    Report this comment

    Old Timer

    Thursday, February 21, 2013

  • Directors for the past 5 years. On their achievements they are now promoted. What a business model !!

    Report this comment

    graham garrod

    Thursday, February 21, 2013

  • Come on Gaz you go to football to watch the game not eat.

    Report this comment

    Rex Ide

    Thursday, February 21, 2013

  • Right Joint managing directors, you can start by getting rid of those awful drums that spoil every home game for most of us anywhere near them. If you think they are a good idea try siting the drums in the director's box and see how long they last. What say you Old Timer?

    Report this comment

    JOHN BURLS

    Thursday, February 21, 2013

  • Guess which one has been doing the food tasting?

    Report this comment

    The original Victor Meldrew

    Thursday, February 21, 2013

  • Let's face it ME and his fellow directors can't win, a bit like the team really. I think what they have said deserves a bit of backing from Town fans. yeah, these guys are not in it to purely have a football team that the fans want to see, they want to make a buck or two from it as well. But I'm afraid that is the way football is these days however we like or dislike it. I would be the first person to say God bless the Cobbold's, when everyone loved travelling to Ipswich because of it's hospitality and it was a crisis if they ran out of port, but reality must kick in and this type of rapport with the fans will never happen again. But that mustn't mean that fans are cast adrift in order to do an Arsenal, where you fleece the fan's in order to make a profit and sell all your best players, again for financial gain. No, we are not an Arsenal and never will be and should a real star come along eventually he would be sold. But everything mustn't revolve around how much the club makes.

    Report this comment

    whymarkmariner

    Thursday, February 21, 2013

  • OK a couple of suggestions for Jonathan and Ian on pricing. Firstly get rid of the ticket category pricing system. For non-season ticket holders this just does not work in the Championship where last seasons Premier League team turn out to be this seasons flops, it's far too tight a league to justify making this distinction between teams; Peterborough United for example (with respect POSH fans...) a category 'A' game, you must be kidding! Secondly refreshments; since these have been over priced for some time now we have taken to eating and drinking elsewhere before and after a game, if you want our custom inside the ground you will have to compete with the other establishments outside...simple. So please stop trying to rip off those who actually make the effort to come and watch what has been mediocre football at best over most of this season. Which brings me to my last point, what have you two been doing for the last 5 years?

    Report this comment

    Iamabluetoo

    Thursday, February 21, 2013

  • I agree with Iamablue. Best to entertain yourself in a close pub where food and drink is cheaper and nicer and turn up at 2.45. Preorder interval drinks like theatres and you dont queue up for nothing to eatdrink before giving up to watch 2nd half. Excellent point about the drums John.

    Report this comment

    chantry boy

    Thursday, February 21, 2013

  • As Major Soundbite soon found out there is virtually nothing for one MD to do at Offshore Investment FC so one glaringly obvious 'efficiency' would be to cut the number of MDs by one - and preferably two.

    Report this comment

    Rob Steroo

    Thursday, February 21, 2013

  • Ged Scott - My word Ged, what sharp wit you have, it must very very difficult not to cut yourself. How long did it take you to muster up that little ditty?

    Report this comment

    NB

    Friday, February 22, 2013

  • This is starting to sound like the turnstile painting issue. Efficiency starts with the team playing how it should if they dont then only pay them for what they achieve at the moment they seem to get decent wage for lack of efficiency, lets concentrate on the pitch not what we offer in the stands rubbish coffee is far more tangible than rubbish football !

    Report this comment

    finchk702

    Thursday, February 21, 2013

  • My problem with Clegg was never Clegg per se, though every time he opened his mouth my heart sank. Rather it was that there wasn’t a footballing person in this role, whether that is an ex-player with a half-decent business head on (admittedly not many of those about) or just someone experienced at running a football club well. Instead we have just had people – and still have with this pair – who are running the club as an arm of Marcus Evans company. Once again, football is spoken about in that way that posh non-footballing fans talk about football to try and keep in with the fans, and kept in the background, whilst we get a lengthy diatribe about the catering. Frankly, I don’t care about the quality of food, so long as my wife and I aren’t forking out half of what we’d spend on a weekly shop on a couple pies and two cans of Adnams, and more importantly, so long as there is a team worth watching on the pitch! More of the same business acumen that has actually devalued this club since ME came in.

    Report this comment

    Mike Rotch

    Thursday, February 21, 2013

  • Imagine how much Clegg was on if Town have appointed joint managing directors. Well the first thing they need to do is get the crowd singing and raising the roof.

    Report this comment

    fence sitter

    Thursday, February 21, 2013

  • I am sure Mr Milne and Mr Symonds are very nice men but they demonstrate in their ill-advised comments how detached they are from the hopes and aspirations of the real supporters of ITFC. Owners want profit, accountants want efficiency, football fans want success. I would have some confidence in these two if they demonstrated a knowledge of the market and of their audience. You only get one chance to make a first impression......

    Report this comment

    peter sadler

    Friday, February 22, 2013

  • I don't believe it! Whatever next?!

    Report this comment

    Blue and true since 1962

    Thursday, February 21, 2013

  • bristan - I was going to say the offender should be removed as well, but hey, who could honestly take him seriously?

    Report this comment

    NB

    Friday, February 22, 2013

  • Right Joint managing directors, you can start by getting rid of those awful drums that spoil every home game for most of us anywhere near them. If you think they are a good idea try siting the drums in the director's box and see how long they last. What say you Old Timer?

    Report this comment

    JOHN BURLS

    Thursday, February 21, 2013

  • "Efficiency is the buzz word" according to the new joint managing directors. Well at the moment the club is very efficient at providing poor entertainment on the pitch and ripping off the fans with exhorbitant prices for refreshments !

    Report this comment

    gaz man gaz

    Thursday, February 21, 2013

  • These two gentlemen's script sounds just a bit too much like a call centre operators pitch. Monotonous, boring and no passion. The jury are out.

    Report this comment

    how'd the town do

    Friday, February 22, 2013

  • NB - I see the offending comment has been removed :-)

    Report this comment

    bristan

    Friday, February 22, 2013

The views expressed in the above comments do not necessarily reflect the views of this site

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